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21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

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Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

8 Questions Every Landlord Should Ask a Prospective Tenant

about 5 hours ago
8 Questions Every Landlord Should Ask a Prospective Tenant
1. When are they able to move in?

You want continuity of occupancy as it makes sense from a financial and security point of view. If one prospective tenant can’t move in for a few months, but another can, this will help you make a decision on who to let your property to. You need to be on top of your game when it comes to efficiency. If a prospective tenant can move in immediately, but you haven’t got the gas safety or electrical safety inspections done, this will cause issues.

2. Do their finances stack up?

You don’t want timewasters looking at your rental property. Respectfully ask if they are aware of the rent amount and whether they fully expect to be able to pay it on time, and on the right dates. There's the deposit too, so make sure they know what's expected. Your lettings agent will ensure thorough financial checks are carried out.

3. How long do they think they will want to live in the property?

This is a good question. You don’t want to be going through the process of finding a tenant every six months. Likewise, some people will be looking for long-term tenancies, so see who expects to be in a property for an extended period. The contract length could be advantageous for both parties. Be prepared to be flexible.

4. Do they have pets?

Some landlords don’t mind pets, and this may be you. However, pets are also a big no-no for some landlords. If you don’t want to accept tenants with animals, you must be sure that having a pet is not on their future agenda. Similarly, if you don’t mind pets, you need to make sure the contract stipulates what sort of pet, if any, is allowed. If you do allow a pet, your agreement should make it clear that any damages caused by the pet must be rectified by the tenant at their cost.

5. What would their current landlord say about them?

References are crucial! When you or your lettings agent speak with your prospective tenant, you hope you will get a genuine answer. References will clarify this though. Listen to your prospective tenants' responses with a critical ear as not everyone will be honest!

6. Why are they moving?

Again, you might not always get a genuine reply, but the answer will give you an indication as to what sort of tenant they might be. This question can also be a good ice breaker and will start the conversation.

7. What sort of lifestyle do they lead?

This is a tricky question to ask, but useful nonetheless. You’ll get a feel for the sort of people your prospective tenants are. If they appear to be young, 24-hour party people, you should consider whether your property and location are right for them.

8. What other properties have they looked at in the area?

This is a question that can be asked either at the start of a conversation or at the end. You're trying to ascertain whether they are serious about moving to the area, to your property or if they are just ‘tyre kickers’. They might also say that your property is the only place for them, which is great if everything stacks up financially.

Remember, you don’t have to have a definitive list of questions and formally run through them. These questions can be wound into your regular conversation!

If you’re unsure of what to ask prospective tenants, please get in touch with us on 0333 3447850. We have been offering a professional lettings and management service for many years and can guide you. After all, we are the experts in the Newport area for lettings.

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Should I Let Tenants Keep A Pet?

Should I Let Tenants Keep A Pet?

Published about 2 months ago

Data circulating the property industry provides a clear message – landlords don't like tenants keeping a pet. However, it's important to note that in July 2024, the new Labour government announced as part of their Renters' Rights Bill that they will give tenants the right to request a pet, which landlords cannot unreasonably refuse. Landlords will however be able to request insurance to cover any potential damage from pets.

Currently, data from gov.uk states that only 7% of private landlords advertise their properties as pet-friendly. So, arguably, there are a lot of missed opportunities from landlords sticking with the 'no pets allowed' policy.

In this article, we'll explore what the UK law is on tenants keeping a pet, what the benefits of being pet-friendly are for landlords and share our advice on how to safely allow your tenants to keep a pet.

Read More

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