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Branch Details

Our Branch

21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

Testimonials

We are proud of our service levels and our clients regularly leave us excellent reviews.

The staff at Red Key have all been amazing. From the start of organising my rental and guiding me through the process. Fast efficient and totally professional at all times but with a personal touch. Their customer service is second to none.. I recognise...
H Dunn
H Dunn
Feb 12, 2025
Jackie and her team at Redkey Property Services have been managing my rental property for years, Their professionalism truly shone when my tenant fell into arrears. Jackie managed the situation with great care and respect. She provided invaluable support...
rachel pugh
rachel pugh
Jan 05, 2025
Very professionals, helpful to every step from the beginning to the end of the tenancy! Would highly recommend!
Aikaterini Vasiliki Touriki
Aikaterini Vasiliki Touriki
Aug 06, 2024
The Red Key properies team were very friendly and professional as they guided us through the property. They were helpful and communicated thoroughly. Thank you for your good service Chelsea and the Red Key Property Team.
Anru Emiljo
Anru Emiljo
Feb 08, 2025
I have rented an apartment for 5 years. Have just decided to move in with my partner In the new year so will be moving out. I have found redkey and in particular Jackie Llewellyn to be really helpful. Any time I have needed anything they have always...
Jamie Soper
Jamie Soper
Nov 23, 2024
Red Key were absolutely amazing when renting for the first time. We unfortunately had a flat fall through during the process but Red Key were straight on it to find us a new place and ensure we were happy. We’ve had the odd maintenance issue as you do...
Molly Gasson
Molly Gasson
May 29, 2024
Really positive experience! Prompt responses to emails and they were able to easily work around us and our work schedules meaning we needed little to no time booked off so no money lost! They made this such a quick and effortless process, most of it being...
alyshia hadfield
alyshia hadfield
Feb 06, 2025
Highly appreciated service. Richard and Samantha were very approachable and helpful with all my queries. I was able to move in to my new place 2 weeks after my viewing. Best wishes to you and your excellent team. Thank you.
Kezia Lei Lucas
Kezia Lei Lucas
Nov 07, 2024
Great service from Joanne and Richard, made the whole process very easy, I would definitely recommend to others.
david shaw
david shaw
Mar 15, 2024

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