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Branch Details

Our Branch

21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

Testimonials

We are proud of our service levels and our clients regularly leave us excellent reviews.

Red Key have been amazing since the beginning! Everyone is so helpful and happy to help. I asked a million questions and I always got a quick reply. 100% recommend if you are looking to rent a property.
Katie Ellis
Katie Ellis
Jul 03, 2025
Would recommend Jackie and her team highly to anyone! We spent nearly 4 years in our lovely flat and were more than happy with the friendly and helpful team. Communication is quick and relevant, and the online services are easy to use. When we moved out...
Hollie Hipkiss
Hollie Hipkiss
May 28, 2025
Great customer service from the moment I contacted RedKey, always helpful, knowledgeable and good at keeping you up to date with what is needed and when, Would recommend without hesitation.
Phil
Apr 30, 2025
I recently rented a new apartment through RedKey, and I’m very happy with the service I received—especially from my letting agent, Chelsy.She made the entire process smooth and stress-free From the initial inquiry to the final handover, they were...
Bitty Varghese
Bitty Varghese
Jun 11, 2025
The team at Red Key Property Services was always professional and responsive. They made the whole experience stress-free. I highly recommend.
amal jayasena
amal jayasena
May 20, 2025
Great quick efficent and Friendly service from Chelsea and the team making the move stress free
Ryan Tolley
Ryan Tolley
Apr 29, 2025
I’ve been rent house with Red Keys for last 16. Any issue I’ve had in the property they always were a very helpful and tried sort the issue straight away . All member of Red Keys always were a very nice and friendly . Thank you so much everyone for last...
Anna
Anna
Jun 05, 2025
We had a fantastic experience renting our new home with Red Key Properties, thanks to the incredible support from Jackie and Richard. From start to finish, they were professional, attentive, and genuinely caring. Jackie was always quick to respond to our...
Morteza Fatemi (Moe)
Morteza Fatemi (Moe)
May 08, 2025
Amazing service. This was our first property so they made us feel like we could ask any questions no judgement. They are really helpful and support you all the way through. Red key are also partnered with justmovein so their service for utilities change...
Bethan Durbin
Bethan Durbin
Apr 25, 2025

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