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Branch Details

Our Branch

21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

A First-Time Renter’s Guide: Everything You Need to Know

3 days ago
A First-Time Renter’s Guide: Everything You Need to Know

Step 1: Understanding the Costs of Renting

Before you start looking for properties to let in  Cardiff or Newport, it’s important to know the full financial picture. Here’s what you need to budget for:

  • Deposit : You’ll typically need to pay a refundable deposit. This is held in a government-approved scheme to protect both you and the landlord.
  • First month’s rent : This is usually paid upfront.
  • Holding deposit : A smaller sum, often one week’s rent, that secures the property while paperwork is processed.
  • Council tax : Rates depend on your local council and the property’s valuation band.
  • Utility bills : Factor in gas, electricity, water, and broadband.
  • Contents insurance : Protects your belongings from damage or theft.
  • Moving costs : Removal services, van hire, or DIY packing materials will be required.

Pro Tip : Create a spreadsheet to track these costs and avoid any unexpected surprises.

Step 2: What to Look for in a Property

Finding the perfect property to rent in Cardiff or Newport involves balancing your needs, wants, and budget. Here are some key factors to consider:

  • Location : Proximity to work, schools, public transport, and amenities is crucial. Check the commute time to your workplace or study location.
  • Size and layout : Consider the number of bedrooms, storage space, and whether you need an open-plan kitchen or prefer separate rooms.
  • Safety and security : Ensure doors and windows lock properly. Look for working smoke alarms and carbon monoxide detectors.
  • Condition of the property : Pay attention to things like damp, mould, and general wear and tear during viewings.
  • Amenities : Check for local facilities such as supermarkets, gyms, parks, and restaurants.

At Redkey, we can help you narrow down properties to let in Cardiff or Newport that match your criteria. Call us on 0333 344 7850 or email hello@redkeylets.co.uk for a chat.

Step 3: Viewing Properties Like a Pro

When you visit a property, it’s easy to get swept up in the excitement. But take the time to look closer. Here’s a checklist for your viewing:

1.     Inspect the fixtures and fittings : Look at the plumbing (do taps and showers work), the heating system (is it modern and efficient), and appliances (are they included).

2.     Assess natural light : Is the property bright and airy, or dark and cramped?

3.     Test phone signal and internet : Poor connectivity can be a dealbreaker in today’s digital age.

4.     Listen for noise : If it’s on a busy road, are the windows soundproof? What about noisy neighbours?

Pro Tip : Bring a trusted friend or family member for a second opinion. They might notice things you overlook.

Step 4: Know Your Rights and Responsibilities

Renting comes with responsibilities, but you also have rights as a tenant. Here are some key points to know:

  • Deposit protection : Landlords must protect your deposit in a government-approved scheme and provide details within 30 days.
  • Property safety : Landlords are legally required to ensure the property is safe and habitable, with working smoke alarms and an annual gas safety check.
  • Repairs : Landlords must handle major repairs (e.g., heating, plumbing), while you’re responsible for everyday upkeep like keeping the property clean.
  • Ending the tenancy : Check your occupation contract for the required notice period.

At Red Key , we’re happy to explain these details and answer any questions you might have.

Step 5: Moving In – What Happens Next?

You’ve signed the agreement and picked up your keys - what now? Moving day can be chaotic, but these steps will keep you organised:

1.     Complete an inventory check : Your landlord or letting agent will complete an inventory check. This is where the condition of the property is documented. This will protect your deposit when you move out.

2.     Read the meters : Record electricity, gas, and water meter readings to avoid being charged for the previous tenant’s usage.

3.     Set up utilities : Contact utility providers to transfer accounts into your name.

4.     Personalise your space : Small touches like cushions, rugs, or plants will make a rental feel like home without breaking any decorating rules.

Bonus Tips for First-Time Renters

  • Ask about pets : Not all landlords allow pets, so check before making any decisions.
  • Get everything in writing : Verbal agreements are not legally binding. Make sure everything is included in the contract.
  • Understand your bills : If the rent includes utilities, ask for clarity on what’s covered.

What Next? Ready to Rent Your First Property?

At Redkey, we understand how exciting and daunting renting can be. If you’re ready to find a property to let in Newport or Cardiff, we’re here to help.

Call us on 0333 344 7850 or email us at hello@redkeylets.co.uk today.

In the meantime, we’ve answered some of your common questions about first-time renting.

Frequently Asked Questions About First-Time Renting

How much can I expect to pay upfront?

You’ll typically need a deposit, the first month’s rent, and a holding deposit (one week’s rent).

Can I negotiate rent?

In some cases, yes. If the property has been on the market for a while, landlords may be open to negotiation.

What should I do if something breaks?

Report it to your letting agent or landlord immediately. Avoid attempting major repairs yourself unless authorised.

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