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21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

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An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

Property Management in Newport: 5 Questions Landlords Should Ask

3 months ago
Lettings
Property Management in Newport: 5 Questions Landlords Should Ask

1. What's Your Experience in the Newport Rental Market?

Why it's important: Local market knowledge is essential. An experienced agent in Newport will understand rental market trends, pricing, and tenant demographics. This insight helps in setting the right rent and finding suitable tenants quickly.

Ask: “Can you tell me about your experience with rental properties in Newport?”

Look for: Specific examples of properties the agent has managed and their success stories.

RedKey has years of experience. Our lettings team know the market inside-out!

2. How Do You Screen Tenants?

Why it's important: The tenant screening process is crucial to find reliable tenants for rental properties in Cardiff. A thorough screening reduces the risk of rent arrears and property damage.

Ask: “What's your process for vetting potential tenants?”

Look for: A detailed explanation of credit checks, reference verification, and employment history review.

Red Key will carry out full referencing for landlords in Newport and we are happy to discuss exactly how this works.

3. What's Your Fee Structure?

Why it's important: Understanding the fee structure is key to avoiding unexpected costs. Letting agents can charge for tenant find, full management, or both.

Ask: “Can you provide a detailed breakdown of your fees?”

Look for: Transparency and clarity in the fee structure, with no hidden costs.

We offer a variety of services to suit your requirements. We will be delighted to discuss these options with you in detail.

4. How Do You Handle Property Maintenance and Repairs?

Why it's important: Efficient handling of maintenance and repairs keeps tenants happy and preserves the value of your rental property.

Ask: “What's your process for dealing with maintenance issues?”

Look for: Prompt response times, a network of reliable contractors, and a clear communication process.

Red Key has built excellent relationships with our contractors. We believe that a good maintenance team is key to the smooth running of every lettings organisation.

5. Can You Provide References from Other Landlords?

Why it's important: First-hand feedback from other landlords in Newport can provide insights into the agent's reliability, communication, and effectiveness.

Ask: “Could you provide contact details for a few landlords you've worked with?”

Look for: Positive reviews and experiences shared by other landlords.

We have plenty of glowing reviews! 

If you're looking for reliable property management for your rental property in Newport or surrounding areas, look no further than RedKey. Call us today on 0333 3447850 , drop us an email at hello@redkeylets.co.uk

As experts in the property market in Newport and surrounding areas, we are your number one choice. 

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