Branch Details

Our Branch

21 Bridge Street, Newport, NP20 4AN
e: hello@redkeylets.co.uk
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

Property Management Service

Give yourself peace of mind with our hassle-free property management service.

Finding a tenant is one thing but managing a property and being on call 24 hours a day is something else!

Have you got the time to handle the little emergencies such as ‘we’ve locked ourselves out’ or ‘the fridge is not working’ or being woken in the middle of the night to find the number of a reliable plumber to call to stop the water that is leaking everywhere?

How our Property Management service will help you:

We protect you as a Landlord

Ensure your legal requirements for compliance with Gas Safety, Electrical Installation, Energy Performance Certificates, Smoke and Carbon Monoxide alarms are kept up to date.

Provide guidance in serving Notices and Court Attendance in the rare case of problem tenancies.
Handle deposit disputes (small charge applies for initial deposit registration).

We can protect your property

Provide a detailed inventory of the condition of the property at the commencement of any tenancy.

Provide six monthly property inspections with a written report with photographic evidence to ensure the property is being maintained properly and cared for.
Attend to day to day maintenance issues efficiently to ensure the problems do not get any worse.
Offer our 24-hour emergency call out service all year round.
Complete a check out and ensure any maintenance issues are resolved efficiently.

We save you time

Being the first point of contact for any of your tenant’s concerns or queries.

Negotiating and administering renewals at the end of each tenancy.
Arranging quotes for maintenance work from our reliable team of contractors and once approved organise and ensure the works are completed.

We can help you keep on top of your finances

Collect your rent each month.

Chase any overdue rent.
Carry out regular rent reviews on renewal of a tenancy or on re-marketing the property.
Provide monthly statements of income and expenditure with copy invoices as required.

Get in Touch for a FREE Consultation

We work to your requirements, priorities and schedule; you can contact us by email, phone, or meet us in person.

We protect you as a Landlord

Ensure your legal requirements for compliance with Gas Safety, Electrical Installation, Energy Performance Certificates, Smoke and Carbon Monoxide alarms are kept up to date.

Provide guidance in serving Notices and Court Attendance in the rare case of problem tenancies.
Handle deposit disputes (small charge applies for initial deposit registration).

We can protect your property

Provide a detailed inventory of the condition of the property at the commencement of any tenancy.

Provide six monthly property inspections with a written report with photographic evidence to ensure the property is being maintained properly and cared for.
Attend to day to day maintenance issues efficiently to ensure the problems do not get any worse.
Offer our 24-hour emergency call out service all year round.
Complete a check out and ensure any maintenance issues are resolved efficiently.

We save you time

Being the first point of contact for any of your tenant’s concerns or queries.

Negotiating and administering renewals at the end of each tenancy.
Arranging quotes for maintenance work from our reliable team of contractors and once approved organise and ensure the works are completed.