t: 0333 3447850e: hello@redkeylets.co.uk
    Get a Valuation
    Register/Report a repair
    LogoLogo
    • Testimonials
    • Blog
    • Contact

    Branch Details

    Our Branch

    21 Bridge Street, Newport, NP20 4AN
    e: hello@redkeylets.co.uk
    t: 0333 3447850
    Newport Area Guide

    Looking to buy or sell?

    Please visit our sister branch,
    Fortis Properties

    Out of Hours Emergency

    An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

    In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

    Smell Gas?
    In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
    For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

    Home/News/Rent Smart Wales – Renewing Your Landlord Registration

    Rent Smart Wales – Renewing Your Landlord Registration

    almost 4 years ago
    General
    Rent Smart Wales – Renewing Your Landlord Registration

    The requirement for landlords who let a property in Wales on a domestic tenancy (regulated, assured or assured shorthold) to register with Rent Smart Wales was introduced five years ago, and the registration is valid for five years. Consequently, those longstanding landlords among you will now be required to renew your registration.  You’ll need to provide up-to-date contact details and property particulars, and pay a fee of £36 if you complete the process online, or £67.20 if you do it the old-fashioned way. If you originally completed your registration on paper,  you can renew online easily by logging into your Rent Smart Wales account at here. If you don’t have your login details, you can call Rent Smart Wales on 0300 0133344. If you’re not sure when you originally registered, you can check on your online account or search the public register here.

    When renewing, you’ll be asked to confirm the existing information held and, if necessary, provide additional information in respect of joint/company owners, property characteristics and configuration, and details of your managing agent. We appreciate that if we manage your property and you haven’t visited it for a while, you may not have all of this information to hand. If you need any assistance in completing the renewal, please email hello@redkeylets.co.uk or call us on 0333 3447850.

    You can renew up to 84 days before your registration expiry date and the anniversary date will be preserved, but beware; if you miss the expiry date, you will have to pay the full fee for a new registration, which is £45 online or £84 if you do it by post. Your renewed registration will be valid for a further five years, at which time you will receive a reminder to renew again. If you sell any of your properties, or if your contact details change, it’s important that you notify Rent Smart Wales at the earliest opportunity.

    Registration and licensing are two separate elements of Rent Smart Wales’s compliance activities in respect of the Housing (Wales) Act 2014. If you use our managed services, it is likely that you will simply be registered, but not licensed (which requires an examination). If this is the case, we are licensed to undertake management activities on your behalf and all of our staff are qualified accordingly. The management activities would include, but are not limited to, communicating with tenants, issuing statutory documentation, administrating and producing safety records, and instructing maintenance contractors. It is vital that you do not undertake any of these activities unlicensed. You are free to nominate preferred maintenance contractors, but they must be vetted and instructed by us. Failure to comply with the provisions of the Act is an offence which could lead to:

    • a fixed penalty notice of up to £150
    • prosecution and unlimited fines
    • a Rent Repayment Order
    • a Rent Stopping Order or
    • possession of the property being restricted

    If you are in any doubt or you need our advice, please book a 15 minute chat with our Lettings Manager, Richard Leonard.

     

     

    Letting agents in Cardiff. Letting agents in Fairwater. Property investment Cardiff. Cardiff landlord advice. Buy-to-let in Cardiff. Property management Fairwater. Landlord services Cardiff.

    Share this article

    More Articles

    Landlords in Newport & Cardiff: Your Essential Guide to Managing Energy Suppliers During Tenant Changeovers

    Landlords in Newport & Cardiff: Your Essential Guide to Managing Energy Suppliers During Tenant Changeovers

    Published 10 days ago

    The process of managing a rental property, especially during tenant changeovers or when preparing a new investment property in Newport or Cardiff, comes with a seemingly endless to-do list.

    Read More
    How do I Cancel my Council Tax When I Move House?

    How do I Cancel my Council Tax When I Move House?

    Published 24 days ago

    Moving to a new house comes with a variety of administration.

    Dealing with solicitors, removal companies and getting your utility bills sorted are all top priorities for moving home. Council Tax is generally one of the most significant household bills, so ensuring it is in order in a timely manner is imperative.

    Read More
    Relocating to Cardiff? How to Find the Best Schools & Your Perfect Rental Home

    Relocating to Cardiff? How to Find the Best Schools & Your Perfect Rental Home

    Published about 1 month ago

    We often receive questions from families about Cardiff schools and their catchment areas, so we've put together our best advice to help you navigate this crucial decision, whether you're a new tenant or a landlord in Cardiff looking to invest in family-friendly areas.

    Read More

    Sign up for our newsletter

    Subscribe to receive the latest property market information to your inbox, full of market knowledge and tips for your home.

    You may unsubscribe at any time. See our Privacy Policy.

    Back to Home

    Services 

    Renting with us
    Residential Lettings
    Portfolio Management
    Block Management

    Useful Links 

    Who we are
    Areas Covered
    Our Blog
    Testimonials

    Main Branch Details 

    Red Key, 21 Bridge Street,
    Newport NP20 4AN
    t: 0333 3447850
    Email us

    ARLA
    OnTheMarket
    PrimeLocation
    SafeAgent
    ThePropertyOmbudsman
    Zoopla
    Logo
    © 2025 Red Key Property Services
    Privacy Policy|Terms & Conditions|Cookie Policy|Complaints Procedure|CMP Certificate|CMP Security Certificate
    Powered by