Our Branch

21 Bridge Street, Newport, NP20 4AN
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

Residential Lettings

Residential Lettings

We pride ourselves on understanding you and your property inside-out to ensure that we find the right tenant swiftly, while achieving the optimum rental income.

Unrivalled local knowledge, backed by a total support package

Unrivalled local knowledge, backed by a total support package

Our clients range from first time “buy-to-let” landlords, looking for a sound and worry-free return on their investment, through to major international property investors who recognise what incredible value the regional letting market offers.

Whatever type of landlord you are, our expertise delivers flexible property management solutions to fulfil your individual needs – protecting your assets while maximising your income and minimising the input you need to make.

Our expert local knowledge, strong presence, excellent marketing and thorough approach ensure your property is let quickly, at the right price and with minimum voids.

Honest, professional and reliable letting service

Honest, professional and reliable letting service

We vet all prospective tenants thoroughly, make regular visits to ensure that the property is being properly cared for, and undertake regular rent reviews so that the full market price can be achieved.

Moreover, your money is paid to you the same day that funds are cleared.

We take pride in delivering an honest, professional and reliable letting service with the assurance that we can guide you through the maze of regulations now involved in letting property, giving you the peace of mind that your property is in safe hands.

Client Money Protection Insurance(CMP)

Client Money Protection Insurance(CMP)

We have Client Money Protection Insurance(CMP) provided by Safe Agent.

Click here to view member requirements.

We have tenants waiting for properties in all the areas we cover – so get in touch today!




Free Market Appraisal
Professional Photography
Virtual Tours
Gas Safety Record (Landlord Cost)
Energy Performance Certificate (Landlord Cost)
Electric Condition Report (Landlord Cost)
Full Inventory (Landlord Cost)
Accompanied Viewings
Negotiate Terms of Tenancy
Referencing and Credit Checks
Draw up Contracts
Collection of first month rent and deposit
Deposit Protection
Notify utilities and council of change of occupier
Set up monthly payment of rent
Collection of monthly rent
Monitoring of Rent payment
Chasing rent arrears
Production of monthly statements
Optional Rent and Legal Insurance Cover
Primary contact – Landlord and Tenant
Renew Compliance/Safety certificates (Landlord Cost)
Property Visits and report to Landlord
Day to day maintenance and repairs
24 hour emergency assistance
Manage renewal of tenancies
Service of Notices
End of tenancy process
Check Out (Landlord Cost)
Negotiate Deposit Release
Multiple property portfolio management
Portfolio report
Quarterly portfolio review meeting


Red Key is a member of the Association of Residential Letting Agents (ARLA Propertymark), The Property Ombudsman, Safe Agent, The Dispute Service (TDS) Deposit Protection Scheme, and is a licensed Rent Smart Wales Agent – ensuring that codes of practice are properly followed and all client money is protected.

Get in Touch for a FREE Consultation

Get in Touch for a FREE Consultation

We work to your requirements, priorities and schedule; you can contact us by email, phone, or meet us in person.