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21 Bridge Street, Newport, NP20 4AN
t: 0333 3447850
Newport Area Guide

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Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

The 3 Most Common Causes Of Landlord Stress – Solved!

9 months ago
The 3 Most Common Causes Of Landlord Stress – Solved!

There Are Three Key Areas That Cause Landlords The Most Stress

Any landlord in Newport and Cardiff will no doubt say that there are pros and cons to being a landlord! However, at Red Key, we’ve found that there are three key things that the landlords we work with think stress them out more than anything else.

Here, we’ll explore these three causes of landlord stress and look at how they can be dealt with.

1. Finding A Good Tenant
Almost three-quarters of all landlords believe that finding a good contract holder is either moderately difficult or extremely difficult, and it’s fair to say that for first-time landlords in Newport and Cardiff especially, this can be the most stressful thing that they have to face.

Our top tip for finding a good tenant is to create a quality listing.
When your listing fails to do the property justice, you’ll find your chances of finding the kind of contract holder you have in mind are significantly limited. Clear photographs, a well-crafted description, and a competitive and realistic rental price represent the best ways of placing your property in front of the right kind of applicants.

Of course, while your listing needs to showcase the property, it needs to be accurate and honest too so that applicants get a clear idea of what to expect when they arrive for a viewing. It’s also important to consider your contract holder criteria. For example, if you’re seeking student contract holders, state it clearly in your property description to avoid wasting everyone’s time.

When prospective applicants start expressing an interest in your property, the next step is to make sure they’re suitable. Will they be able to afford the rental payments? Are they likely to care for your property properly? A comprehensive reference check will give you some reassurance along with taking a holding deposit.

2. Dealing With Maintenance Problems
Dealing with maintenance problems can be another major headache for landlords. It’s the landlord’s responsibility to keep the contract holder and the property safe but it’s often difficult to arrange for maintenance work to be carried out, especially if a rapid response is required in an emergency. Not only can it be challenging to find a suitable contractor to deal with the issue, but it’s often difficult to find one who is reliable and who charges an affordable price.

Our top tip for dealing with maintenance is to prepare a list in advance of reliable tradespeople.

List a minimum of two professionals for all maintenance areas. It’s also wise to take out home emergency cover so your contract holder will be able to get an immediate response in the event of an emergency.

3. Awareness Of Legal Responsibilities
Most landlords understand that letting a property comes with some major legal implications. However, understanding all of those responsibilities as well as the actions required isn’t always straightforward. There are over a hundred laws regarding rentals, so it isn’t surprising that this is something that causes landlords a lot of stress.

Safety inspections, deposit protection, notice periods, and property licencing are just some of the legislation you’ll need to be aware of, and new laws are introduced on a regular basis.

Our top tip for staying on top of legislation is to subscribe to property newsletters, join forums and read articles to make sure you stay in the loop and remain up to date with your obligations.

Minimising Your Stress
The best way to minimise your stress as a landlord in Newport and Cardiff is to use the services of a reputable letting agent to manage your property. At Red Key, we’re specialists in the local rental market and can take over the entire running of your property on your behalf. Call us today on 03333447850 or drop us an email at to find out more about how we can help.

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