Our Branch

21 Bridge Street, Newport, NP20 4AN
t: 0333 3447850
Newport Area Guide

Looking to buy or sell?

Please visit our sister branch,
Fortis Properties

Out of Hours Emergency

An emergency repair would include issues that need to be fixed as soon as possible. Examples would include: burst pipe/flood, fire, vandalism, broken locks, blocked drains, blocked toilet and no heating/hot water. Anything that would be a danger to your health and safety or likely to cause damage to the property.

In the event of an emergency during a holiday period – or outside office hours – please follow the guidance below.

Smell Gas?
In the event that you smell gas open all the windows, turn the gas off at the meter and call National Gas Emergency Service on 0800 111 999
For all other emergency issues, please call 01633 742371 and our friendly team will assist you.

Rent Protection Service

Rent Protection Service

Peace of mind that you’ll receive your rent every month. Sometimes things don’t go to plan. Could you afford to miss out on your rental income if your tenant can’t or won’t pay their rent? That’s where Rent Protection comes in.

What’s included in Red Key’s service

With Rent Protection you still get paid your rent when a tenant falls into arrears, with eviction and legal costs also covered. You get:

  • Cover for up to 12 months rent *
  • Up to £100,000 legal expenses
  • Auto renewals
  • Mid-term policies available
  • Property based cover (transferable)
  • Renew from other providers
  • No exclusions for Covid-19

Ask us today for more information

14 months

14 months

Current average time from a claim to a landlord repossession.¹