What Does a Letting Agent Do?

Letting agents offer a range of services depending on the level of support you need.

Typical letting agent services include:

Finding Tenants

• Marketing your property across major platforms

• Conducting viewings

• Securing reliable tenants

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 Arranging the Tenancy

• Referencing and credit checks

• Deposits and legal paperwork

• Creating compliant tenancy agreements

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Rent Collection

• Monthly rent collection

• Chasing late payments

• Managing arrears professionally

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Property Management

• Handling tenant queries

• Organising repairs and maintenance

• Coordinating trusted local tradespeople

👉 You can choose anything from tenant-find only to fully managed services.

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Should You Manage Your Property Yourself?

Self-managing can work — but only in the right circumstances.

It may suit you if:

• You want to minimise costs

• You have time to manage tenants

• You understand Welsh landlord legislation

• You have reliable tradespeople

• You live close to the property

👉 But for many landlords in South Wales, this quickly becomes time-consuming.

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The Reality of Self-Managing in South Wales

With ongoing changes to Welsh rental laws, including compliance requirements and tenant rights, managing a property isn’t as simple as it used to be.

Landlords must stay on top of:

• Legal compliance

• Tenant communication

• Maintenance issues

• Rent collection

• Documentation

👉 One mistake can lead to fines, delays, or legal issues.

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Benefits of Using a Letting Agent in Cardiff & Newport

1. Save Time

Letting agents handle:

• Tenant queries

• Admin

• Maintenance coordination

👉 Ideal if you want a more passive income.

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2. Be a Hands-Off Landlord

If you:

• Live far from your property

• Don’t want late-night calls

• Prefer a stress-free experience

👉 A fully managed service lets you step back completely.

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3. Stay Legally Compliant

Letting agents stay up to date with:

• Welsh landlord laws

• Safety regulations

• Tenancy requirements

👉 This reduces your risk and keeps your property compliant.

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4. Access to Trusted Contractors

From plumbers to electricians, letting agents have:

• Established relationships

• Reliable tradespeople

• Faster response times

👉 Especially valuable during emergencies.

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Is a Letting Agent Worth the Cost?

Many landlords focus on the fee — but not the value.

A good letting agent can help you:

• Avoid costly legal mistakes

• Reduce void periods

• Secure better tenants

• Protect your investment

👉 In many cases, they pay for themselves.

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Letting Agents in Cardiff, Newport & South Wales

The rental market in South Wales is competitive — and constantly evolving.

Working with a local letting agent means:

• Better knowledge of rental values

• Faster tenant placement

• Understanding of local regulations

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Thinking About Switching to Fully Managed?

At Redkey, we help landlords across Cardiff, Newport, and South Wales move from self-managing to stress-free, fully managed services.

Whether you want:

• Tenant-find only

• Rent collection

• Full property management

We’ll tailor a service to suit you.

📲 Call us on 01633 387970 or email hello@redkeylets.co.uk to find out more.

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FAQs: Letting Agents vs Self-Managing

Do I need a letting agent as a landlord?

No — but it can save time, reduce stress, and ensure legal compliance.

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Can I manage one property myself?

Yes, many landlords do — but it depends on your time and experience.

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Are letting agents worth it in South Wales?

For many landlords, yes — especially with increasing legal requirements.

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What services do letting agents offer?

From tenant find to full property management, depending on your needs.